Privacy Policy

Effective Date: 16th May 2026

This Privacy Policy explains how the company collects, uses, stores, and handles information through this website and related interactions. It is intended to provide a general overview of the information we collect and how that information may be used in connection with website activity, inquiries, proposal requests, login-related activity, and operational support.

1. Information We Collect

Information You Provide

We may collect information that you choose to submit through the website or related communications. This may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Project details, proposal details, business requirements, or inquiry information submitted through forms
  • Budget, timeline, service requirements, or supporting notes provided through proposal or inquiry forms
  • Uploaded files or documents, such as briefs, wireframes, decks, or other materials, if those features are available and used

Information Collected Automatically

We may also collect certain technical and usage-related information automatically when you use the website. This may include:

  • Login-related information
  • Browser and device information
  • IP address
  • Session activity and website usage data
  • Analytics and general interaction patterns

2. How We Use Information

Information collected through the website may be used to:

  • Respond to inquiries and contact requests
  • Review proposal requests and understand project requirements
  • Communicate with users about services, requests, or follow-up questions
  • Manage account or login activity where login functionality exists
  • Improve website performance, reliability, and user experience
  • Understand website usage patterns and visitor behavior
  • Protect the website, detect misuse, and support security monitoring

3. Cookies and Analytics

The website may use cookies or similar technologies to support normal website functionality, session handling, performance monitoring, and analytics. Cookies can help us understand how the website is used and can also support a more reliable browsing experience.

Where applicable, users may be able to manage cookies through their browser settings. Disabling cookies may affect certain features or website behavior.

Google Analytics

We use Google Analytics to understand website usage, page activity, and general visitor behavior. This information helps us improve the website, understand content performance, and review how visitors interact with the site over time.

4. Proposal and Inquiry Form Information

When users submit proposal forms, contact forms, resource forms, or other inquiries through the website, we may collect the information included in those forms. This may include contact details, company information, project requirements, budget details, timeline information, service interests, and uploaded files or documents if they are provided.

This information is used to review the request, understand the context of the inquiry, and respond in a way that is relevant to the request submitted.

5. Login Activity and Account Information

If the website or related systems include login functionality, we may collect login-related information. This may include login timestamps, session activity, account identifiers, and security-related logs.

This information may be used for authentication, account administration, troubleshooting, operational support, and security review.

6. Third-Party Services

The website may use third-party services that support analytics, hosting, communication, scheduling, file handling, or related operational needs. These tools may process limited information as part of providing their services.

Third-party services may include Google Analytics and other service providers used to operate the website or support business processes.

7. Data Sharing and Retention

Information may be shared with service providers or operational partners that help us run the website, manage communications, support forms, process inquiries, maintain systems, or perform related business functions.

Information is retained for as long as reasonably necessary for communication, operational review, service delivery, security monitoring, recordkeeping, or legal and compliance-related purposes.

8. Your Rights

Depending on the situation and applicable requirements, users may request:

  • Access to information associated with them
  • Correction of inaccurate information
  • Deletion of information where appropriate
  • More information about how data is handled

Requests may be reviewed in light of operational, security, and legal considerations.

9. Contact Us

If you have questions about this Privacy Policy or how information is handled, please contact us using the details below:

Company Name: Ethnic Infotech Pvt. Ltd.

Privacy Email: [email protected]

Contact Page: https://ethnicinfotech.com/contact-us/